FAQ & Warranty
How do I install a Coefficient handlebar?
Each Coefficient Handlebar is shipped with comprehensive installation instructions. We recommend that only a qualified bike mechanic install this handlebar. Please follow these installation instructions very carefully. An improperly installed handlebar can lead to damage to the product (nullifying its warranty) or damage to your bike. Downloadable Installation Instructions can be found near the top of the Tech Specs page.
PLEASE NOTE - do not use carbon paste to mount your bar on your stem.
What are the computer mount screw specs?
Hex Drive Flat Head Screw with 90° Countersink Angle: M4 x 0.70 mm Thread, 8 mm long.
What is the GoPro bolt specs?
The pivot/knuckle screw is M5x1x20mm button head. The mounting screws are M4x0.8 flat head.
https://bar-fly-by-acs.myshopify.com/pages/instructions-prime-gopro-compatible-base
What is the return policy?
If after riding you determine the Coefficient bar is not for you, return it within 45-days of purchase with your receipt for a full refund. Full refunds will only be honoured for handlebars that are returned undamaged, in “like new” condition. Shipping costs are not included in refunds.
What is the warranty?
Coefficient Cycling warrants each new Coefficient Handlebar against defects in workmanship and materials for a period of two full years from date of purchase. This warranty is strictly limited to the replacement of a defective handlebar. This warranty applies only to the Coefficient bar's original owner and cannot be transferred.
Warranty does not cover normal wear-and-tear, incorrect assembly, or any damage caused by the partnering with incompatible components or attachment of accessories. Warranty does not apply to damage or failure due to accident, abuse, misuse or neglect. In case of handlebar replacement, labor costs for switching handlebars are not covered by the warranty.
Warranty claims must be made through authorised Coefficient retailers or directly with Coefficient Cycling.
Do you have a crash replacement policy?
Yes we do. Sometimes accidents happen. You might bin it at a crit race or your roof rack has a bad day... we can offer you 30% off a new bar PLUS we'll throw in a new pack of bar tape (if available). Get in touch and we'll issue you a code to use on site.
Do you ship internationally?
We ship to the UK only at this time. We are able to ship to Europe but be aware we will to work out your shipping costs and duties thanks to the craziness of Brexit. Please get in touch on customerservice@coefficientcycling.eu